CollIntel
Data-Powered Debt Recovery Partner

COLLECTIONS INTELLIGENCE

CollIntel helps banks, NBFCs, and fintech companies improve recoveries through intelligent automation, compliance-first collections, and real-time operational visibility.

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Multilingual
Pan-India agent coverage
Compliance-first
RBI & Fair Practice Code, built in
Experience-led
Two decades in recovery
Next-Generation RBI-Compliant Partner
Data Privacy & Secure Operations
Technology Built for Responsible Recoveries
Ethical & Auditable Communication
Who We Are

Collections Intelligence Built on Real-World Recovery Experience

CollIntel was founded on a simple belief: successful debt recovery needs the right balance of operational expertise, intelligent technology, regulatory discipline, and customer-centric engagement. Led by a founder with two decades in recovery operations, we pair hard-won domain experience with modern collections intelligence — helping lenders improve recoveries while protecting customer relationships and staying compliant.

Traditional collection models are fragmented, reactive, and difficult to scale in a compliance-first digital world. CollIntel was built to help lenders modernise recoveries through operational intelligence, governance-led execution, and scalable customer engagement.

Experience-Governed Collections Intelligence

AI-driven orchestration powered by behavioural segmentation, adaptive workflows, and operational recovery intelligence.

Compliance-First Collections

Governance-led recovery frameworks designed for enterprise lenders, regulatory readiness, and operational auditability.

Full Client Visibility

Real-time recovery analytics, portfolio intelligence, and leadership dashboards built for complete operational visibility.

Technology Guided by Judgment

Omnichannel collections infrastructure combining AI efficiency with experienced operational oversight and scalable execution.

What We Do Today

The Engine Running Right Now

Before any software, CollIntel is a working collections operation — experienced people, the right tools, and full transparency on every action.

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Experienced teamSeasoned agents and supervisors, led by a founder with two decades in recovery.
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Sophisticated dialerManages load with structured calling and digital-outreach strategy.
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Multilingual callersPan-India allocation supported across languages.
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Rapid hiring pipelineQuality callers added fast, scaling to each client’s needs.
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Total transparencyWhat we did, what worked, what we stopped, and what’s next.
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Continuous trainingRegular coaching on compliance, brand value and customer dignity.
Our Solutions

Built for Every Stage of Recovery

What we deliver across the credit lifecycle — compliant, transparent, measurable recovery, whether run by our team today or by our technology as it rolls out.

Live now

Client Visibility & Reporting

Full transparency on every action we take — what we did, what worked, and what we stopped. DPD-bucket recovery tracking and agent reporting today, with live leadership dashboards as our CRM launches. No black boxes, ever.

Action-Level Transparency MIS Reporting Recovery Tracking Agent Performance Logs
Live now

Compliance & Risk Management

Every collection action is governed by RBI and Fair Practice Code guardrails. Audit trails, agent-level call scoring and risk flagging keep your portfolio compliant — with zero blind spots, deepening further as our CRM rolls out.

RBI Ready Audit Trails Risk Scoring Fair Practice Code
In beta

CI (CollIntel) Collections Engine

End-to-end collections execution led by experienced agents — behavioural segmentation, structured calling and digital outreach, and intelligent channel orchestration that keep every touchpoint compliant and documented.

Behavioural Segmentation Auto-Dialer Integration Channel Orchestration
In testing

Predictive Recovery Intelligence

Our CIS models are being validated on real-world data — learning to predict each account’s risk band and the best channel for recovery, to help teams prioritise and reduce cost-to-collect. Targeting 75%+ accuracy in phase one, improving as the model learns.

Risk-Band Prediction Portfolio Analytics Roll Rate Forecasting Data-Driven Prioritisation
Where We’re Headed

Our Build Roadmap

Where each part of CollIntel stands right now — live, in beta, in testing, or ahead. Honest about sequence, not promised dates.

Now
Live now

Human Collections Engine

Experienced agents, dialer, multilingual outreach and full client transparency — operational today.

Beta
In beta · launching soon

In-House CRM

Customizable to the engagement, with 100% control and security.

In the market, CRM means sales. For us it means Collections Relationship Management — purpose-built, not repurposed.
Test
In testing · validating on real data

CIS — CollIntel Score

AI risk-band and best-channel prediction, being validated on real-world data.

Next
On the roadmap

Collections-as-a-Service

An end-to-end external risk function for fintechs — Your outsourced collections function, managing recovery end to end, so you can focus on lending.

Inside the CRM

Built for Collections, Not Adapted

A purpose-built workspace — intelligent queues, dispositions, compliance and reporting in one place. Currently in beta.

crm.collintel.in/dashboard
CollIntel
Dashboard
My queue
Callbacks
PTP tracker
Good morning, Priya.
Here is what is on your plate today.
Calls today
43
RPC today
17
PTPs today
6
Top of queue
Highest-priority accounts surface first.
AM
Aarav Mehta
1003•••210 · ₹18,420 · 92 DPD
High DPD
SP
Sneha Patil
1004•••118 · ₹7,950 · 64 DPD
High DPD
RV
Rohit Verma
1004•••337 · ₹26,180 · 121 DPD
High DPD
crm.collintel.in/reports
CollIntel
Dashboard
Reports
Strategy
Users
Reports
Agency performance — measured by each lender’s rule.
Resolution
7.1%
Resolved
412
Collected
₹38.4L
Recovery — last 7 days (₹L)
MonTueWedThuFriSatSun02468
Recovery by region
ⓘ Demo data. Regional shading is illustrative.
Why CollIntel

The Edge That Sets Us Apart

CollIntel is led by a founder with two decades of hands-on recovery experience — and backed by data systems that give clients full transparency into every rupee, every agent action, every outcome.

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No Black-Box CollectionsEvery decision — segmentation, channel, timing — is explainable and visible to your compliance and leadership teams.
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Managed Service AccountabilityWe operate as a true collections partner — owning outcomes, not just delivering reports. Skin in the game, not a vendor arrangement.
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India-First ComplianceBuilt for the Indian lending ecosystem — compliant, technology-driven collections for banks, NBFCs, and fintechs.
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Experienced LeadershipRun by people who've actually worked in recovery — setting the standards and owning the outcomes.
Our Approach

Our Operating Approach

We lead with method — experienced operators, disciplined process, and full transparency on every action we take on your portfolio. The interest has been immediate, and we’re moving fast.

How We Work

Every engagement combines domain expertise, structured voice and digital workflows, and intelligent prioritisation — built to improve recoveries and reduce cost-to-collect while keeping every touchpoint compliant and visible to your team. We tell you what worked, what we stopped, and what we’d do next — no black boxes.

Get In Touch

Ready to Move Forward?

Whether you're a bank, NBFC, or fintech looking to modernise collections through data intelligence and compliance-first recovery — let's talk.

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Phone
+91-9164111555
✉️
Email
info@collintel.in
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Coverage
Pan-India
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